Frequently Asked Questions

Have questions? We’ve have answers! Browse our FAQ to find quick solutions to common inquiries. Whether you need help with orders, shipping, returns, or account management, we’re here to make things easy. If you don’t find what you’re looking for, feel free to contact us!

Everyones favorite question!

There are many factors that go into your unique rate quote.

As a broker we are normally much less from the jump.

Nexa Mortgage helps with the complexities of brokerage licensing and compliance.

Nexa also provides the connection to 100+ lenders and takes a very small percentage of our commission. This allows us to provide many options and have full control over our pricing.

We provide superior level of care at tangibly better pricing.

  • We answer our phones on the weekend, late night and early morning. This can be the difference in getting an offer accepted or rejected.
  • Our pricing is substantially better.
  • Our knowledge and problem solving ability is underwriter level.
  • Nobody moves as quickly as we do.
  • We genuinely care about your success.

Clarence Mortgage has been helping clients since 2016.

Austin Clarence has closed hundreds of loans combined (that's a lot) including very complex and non-standard situations.

Please feel free to check out our licensing page where we show you how to look up a license and show ours.

First, we implore you to get a quote with us. Not only will it be very accurate, it will be nearly unbeatable.

Since we work with Nexa Mortgage, which is a broker that takes a very small commission, not only do we have control over our pricing unlike most places, we get wholesale discounts that others can't get.

Yes, we are a middle man. We facilitate the qualification, customer service, and get pricing that you can't get yourself.

If we both call the same lender we will be many thousands of dollars cheaper while still making money and providing better service.

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